What This Privacy Policy Covers
This policy applies to every interaction you have with novabet — from account registration through mobile browser or app, to deposits via bKash, Nagad or Rocket, to withdrawal requests processed through your linked wallet. We collect personal information you provide directly: your name, phone number, email
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address and payment credentials. We also gather technical data automatically — device type, IP address, browser version, session duration and pages visited. Why do we need this? Three reasons. First, identity verification keeps your account yours and nobody else's. Second, transaction records let us process your
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bKash sends, Nagad transfers and Rocket payments accurately. Third, session data helps us detect unusual activity on your account before it becomes a problem. We do not sell your personal data to advertisers or unrelated third parties. We share information only where necessary: with payment processors
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to complete your deposits and withdrawals, with fraud-prevention services to protect your wallet, and where required by applicable law in your jurisdiction. Access and eligibility depend on your local law and eligible regions — we cannot override local regulations, and this policy reflects the jurisdictions where
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our services are available. Data retention follows a practical rule: we keep your information while your account is active and for a reasonable period after closure, enough to resolve disputes or meet legal obligations. After that window, data is anonymised or deleted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.